concise.
OriginalSourceBusiness InsiderUnited StatesLeanCenter-leftCredibilityPublished10:05 UTCRatings: AllSides, MBFCSourceBusiness InsiderUnited StatesLeanCenter-leftCredibilityPublished10:05 UTCRatings: AllSides, MBFC

“The Gen Zers you call when the chatbots are talking smack”

Gen Z staffers manage clients' online reputations amid AI era.

Key points

  • Gen Z analysts at Nexus Multimedia manage reputation for wealthy clients.
  • Firm uses Reddit and other platforms to shape perceptions and counter negatives.
  • Young employees audit what LLMs say about clients and craft content.
  • Some cases suggest negative articles can cost clients hundreds of millions.
  • Founders emphasize hiring younger staff to leverage online-native expertise.
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concise. — Article, Business Insider’s original